IDWedge Pro Yearly Software Maintenance Plan

Product Description

• Technical Support for a full year via email, phone or screen sharing sessions.
• Free major version upgrades while the maintenance plan is active.
• Each IDWedge Pro license requires its own maintenance plan.
• 20% of the cost of the license.

When you purchase IDWedgePro, you have the option to purchase a yearly software maintenance plan. What is the yearly software maintenance plan?

Your IDWedgePro license is a perpetual license that is bound to a single system / single user.

When you purchase your license, you purchase a license to perpetually use the current version of the software. For example, if you purchase IDWedgePro in May 2022, you would be purchasing IDWedgePro version 2.2.

When you purchase the Yearly Software Maintenance Plan, you are entitled to receive free upgrades to future versions of IDWedgePro, while your maintenance plan is active. For example, when IDWedgePro version 3.0 is released, you would be able to upgrade to IDWedgePro v3.0 at no cost. Without the maintenance plan, you would need to purchase an upgrade to the new version.

Additionally, without a maintenance plan, you are entitled to 3 months of email technical support starting from the date of purchase. If you need support without a maintenance plan, you must purchase a Support Incident.

When you purchase the Yearly Softwre  Maintenance Plan, you are entitled to receive support while the plan is active by email, phone or via screen sharing sessions.