Contact Us

M-F 9am – 5pm EST

  • Connect by chat with the chat feature in the bottom right of this website.
  • Call us directly 1-914-704-3100 or 1-800-574-5034

You can also fill out the form below. To connect with tech support, please click the button below to access our support portal.

After Hours Support  – We generally respond within 3 hours on the weekend between 9 am and 6 pm EST 

  • Please search IDScanner.us – there are dozens of support articles on the most common questions / issues
  • If you can’t find an article that resolves your issue, then create a support ticket at https://support.tokenworks.com/portal/en/newticket –  
  • You can also leave a voice mail at 1-914-704-3100 ext 2 –  remember to leave your email, phone, what product it is and the nature of the problem.   

Contact Sales

Interested in learning more about our ID scanners? Give us a call or fill out our contact form to connect with a member of our sales team.

Contact Customer Support

Do you already our product and need to speak with one of our tech support reps? Head over to our support portal and connect.

Phone

Phone: 914-704-3100

Fax: 914-704-3100

Hours

Monday – Friday

9am – 5pm EST

Retail & Manufacturing Facility

TokenWorks Inc.

1 Stone Place, Suite 303

Bronxville, NY 10708

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