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Software Downloads

Select the section below which applies to your hardware. 

CardVisor Software Updates

To update the CardVisor software in the CardTool reader, please perform the following;

1.) Identify CardVisor Version

First identify what version is installed by selecting the 'about CardVisor' menu icon from the 'Options' Menu while using the Magnetic Stripe application (applicable for customers which have both the bar code and magnetic stripe CardVisor applications).  From the title of the About screen, note whether CardVisor II or CardVisor III is installed.   

Select 'About CardVisor'  CardVisor II Screen CardVisor III

2.) Determine which version of hardware

  • IDVisor Z22 Mobile or CounterTop (Bar Code and Magnetic Stripe Reader)
  • IDVisor Z22 MSR (Magnetic Stripe Reader)
  • CardVisor II, III, IV - Standard, BC, Edge (all use the CardTool Magnetic Stripe Reader - Black Plastic Case)

There are different versions of software for the Bar Code/Magnetic stripe reader versus the Magnetic stripe only.  See the product section to determine if the bar code reader cradle is installed. 

3.) Installation instructions

Click to download the CardTool Updater installation instructions.  Adobe Acrobat is required to access the document. 

Click to download the Z22 Software installation instructions.  Adobe Acrobat is required to access the document. 

4.) Download the appropriate updater file 

- Notice we've put pictures of the hardware in each section - MAKE SURE you download the right software.

Support Help - If you are having problems with installing the updates, please here and complete this questionnaire


IDVisor Z22 Mobile/CounterTop Software Updates (Bar Code & Mag Stripe)

Date - Comment    Standard Version   Standard with VIP/Banned Ver. III   Standard  VIP/Banned & AntiPass Back Ver. IV
Feb, 2009
Parsing Fixes. [Mag]CA Expiration Date on Birth Day, New NM Format. ON CAN name parsing fix, [Bar Code] NY licenses with commas in name. Simulated ALB CAN ID number for AntiPassBack DB. [Version IV code] New Features - Configurable AntiPassBack delete interval from 12 hours to 12, 10, 8 or 6 hours.  More Storage - 9000 vs 6000 last scans in memory.  
 
  CardVisorZ22_2.55.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

  

  Email Request to  support@tokenworks.com Include original company name, unit serial number (in the about screen). 
We will email you a copy
  Email Request to  support@tokenworks.com Include original company name, unit serial number (in the about screen). 
We will email you a copy

 

IDVisor Z22 MSR Software Updates (Magnetic Stripe Only)

Date - Comment    Standard Version II   Standard with VIP/Banned Ver. III   Standard  VIP/Banned & AntiPass Back Ver. IV
Feb, 2009
Parsing Fixes. [Mag]CA Expiration Date on Birth Day, New NM Format. ON CAN name parsing fix,  [Version IV code] New Features - Configurable AntiPassBack delete interval from 12 hours to 12, 10, 8 or 6 hours.  More Storage - 9000 vs 6000 last scans in memory.  
 
  CardVisorZ22MSR_2.55.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

  

  Email Request to  support@tokenworks.com Include original company name, unit serial number (in the about screen). 
We will email you a copy
  Email Request to  support@tokenworks.com Include original company name, unit serial number (in the about screen). 
We will email you a copy

 

 


THIS SECTION IS FOR PREVIOUS GENERATION PRODUCT

Do NOT install this code into Z22 products (see pics above)

CardVisor II Updaters

Use the zipped archive and use Winzip (available at www.winzip.com) to unzip the file. 

Version - Date - Comment   CardVisor II Magnetic Only   CardVisor II Bar Code & Magnetic
2.93 - Feb, 2009

Parsing Fixes. [Mag]CA Expiration Date on Birth Day, New NM Format. ON CAN name parsing fix, [Bar Code] NY licenses with commas in name. Simulated ALB CAN ID number for AntiPassBack DB. [Version IV code] New Feature -Configurable AntiPassBack delete interval from 12 hours to 12, 10, 8 or 6 hours.  
 
 

293CVMagUpd_fromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

293CVBCMagUpd_fromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.92 - May, 2008

New Alcohol/Tobacco Icons replacing large X for underage/expired.
Auto clear after 1 minute option.
Various Parsing Fixes.
 
 

292CVMagUpd_fromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

  292CVBCMagUpd_fromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.90 - June, 2007

New Battery Charge Level Icon at top of Main Screen, Large X on screen when underage/expired alarm.  CardScribe software included in software package.
 
 

290CVMagUpd_fromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

290CVBCMagUpd_fromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.87 - March, 2006

Magnetic Stripe - MN fixes name ordering,  expiration date on birthday not end of month and DL number. PA fixes expiration date on the birthday - not the end of the month.  
Bar Code - Update for NEW WI license, fixed  MA 4 field name order
   

287CVMagUpdfromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

287CVBCMagUpdfromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.86 - June, 2005

Magnetic Stripe - MI expiration date, New OH license, name ordering for CA license with 4 name fields.
Bar Code - Adds Hawaii ID card, New HI DL, 
name ordering for MT, AL, IL licenses with 4 name fields.
Both - for CardVisor III & IV - new status code 7 added for 'owes $'
 

286CVMagUpdfromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

286CVBCMagUpdfromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.85 - January, 2005

Adds PIN code protection to transaction data.  Updates Ontario Health ID, Newfoundland, and Nova Scotia on Magnetic Stripe and Military IDs to Bar Code.  Also fixes name ordering for NY, NM license with 4 name fields.
 

285CVMagUpdfromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

285CVBCMagUpdfromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.84 - June 26, 2004

Removes Extra spaces at end of fields in 2D Bar Codes from certain states.  Correct name ordering for CT license with 4 name fields.
 

N/A

 

 

284CVUpdMagBCfromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

2.83 - April 23, 2004

Converts first two digits to letter in California 7 bit/character licenses

  283CVMagUpdfromCVII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.
 
 

283CVUpdMagBCfromCVII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 


CardVisor III Updaters

Version - Date - Comment   CardVisor III Magnetic Only   CardVisor III Bar Code & Magnetic
3.60 - Feb 2009

Parsing Fixes. [Mag]CA Expiration Date on Birth Day, New NM Format. ON CAN name parsing fix, [Bar Code] NY licenses with commas in name. Simulated ALB CAN ID number for AntiPassBack DB. [Version IV code] New Feature -Configurable AntiPassBack delete interval from 12 hours to 12, 10, 8 or 6 hours.  
 

 

360CVMagUpd_fromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

360CVBCMagUpd_fromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

3.59 - May 2008

New Alcohol/Tobacco Icons replacing large X for underage/expired.
Auto clear after 1 minute option.
Various Parsing Fixes.

   

359CVMagUpd_fromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

359CVBCMagUpd_fromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

3.57 - June 2007

New Battery Charge Level Icon at top of Main Screen, Large X on screen when underage/expired alarm.  CardScribe software included in software package.
 

 

357CVMagUpdfromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

357CVBCMagUpdfromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

         

3.56 - March 2006

Magnetic Stripe - MN fixes name ordering,  expiration date on birthday not end of month and DL number. PA fixes expiration date on the birthday - not the end of the month.  
Bar Code - Update for NEW WI license, fixed  MA 4 field name order

 

356CVMagUpdfromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

356CVBCMagBCUpdfromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

3.55 - June 2005

Magnetic Stripe - MI expiration date, New OH license, name ordering for CA license with 4 name fields.
Bar Code - Adds Hawaii ID card, New HI DL, 
name ordering for MT, AL, IL licenses with 4 name fields.
Both - for CardVisor III & IV - new status code 7 added for 'owes $'

 

355CVMagUpdfromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

355CVBCMagBCUpdfromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

 

3.54 - January 2005

Adds PIN code protection to transaction data.  Updates Ontario Health ID, Newfoundland, and Nova Scotia on Magnetic Stripe and Military IDs to Bar Code.  Also fixes name ordering for NY, NM license with 4 name fields. Improved VIP/Banned database testing

 

 

354CVMagUpdfromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

354CVBCMagBCUpdfromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

3.53 - June 26, 2004

Removes Extra spaces at end of fields in 2D Bar Codes from certain states. Correct name ordering for CT license with 4 name fields.

 

 

N/A

 

353CV_MagBCUpdfromCVIII.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

3.52 - April 23, 2004

Converts first two digits to letter in California 7 bit/character licenses

 

352CVMagUpdfromCVIII.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

352CV_MagBCUpdfromCVIII.prc.zip (zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 


CardVisor IV Updaters

Version - Date - Comment   CardVisor IV Magnetic Only   CardVisor IV Bar Code & Magnetic
4.81 - Feb 2009

Parsing Fixes. [Mag]CA Expiration Date on Birth Day, New NM Format. ON CAN name parsing fix, [Bar Code] NY licenses with commas in name. Simulated ALB CAN ID number for AntiPassBack DB. [Version IV code] New Feature -Configurable AntiPassBack delete interval from 12 hours to 12, 10, 8 or 6 hours.  

 

 

481CVMagUpd_fromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

481CVBCMagUpd_fromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

4.80 - May 2008

New Alcohol/Tobacco Icons replacing large X for underage/expired.
Auto clear after 1 minute option.
Various Parsing Fixes.

 

 

480CVMagUpdfromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

   

480CVBCMagUpdfromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

4.60 - June 2007

New Battery Charge Level Icon at top of Main Screen, Large X on screen when underage/expired alarm.  CardScribe software included in software package.

 

 

460CVMagUpdfromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

460CVMagUpdfromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

         

4.55 - March 2006

Magnetic Stripe - MN fixes name ordering,  expiration date on birthday not end of month and DL number. PA fixes expiration date on the birthday - not the end of the month.  
Bar Code - Update for NEW WI license, fixed  MA 4 field name order

 

 

455CVMagUpdfromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

455CVBCMagUpdfromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

4.54 - June 2005

Magnetic Stripe - MI expiration date, New OH license, name ordering for CA license with 4 name fields.
Bar Code - Adds Hawaii ID card, New HI DL, 
name ordering for MT, AL, IL licenses with 4 name fields.
Both - for CardVisor III & IV - new status code 7 added for 'owes $'

 

 

454CVMagUpdfromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.

 

 

454CVBCMagUpdfromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

 

4.53 - January 2005

Adds PIN code protection to transaction data.  Updates Ontario Health ID, Newfoundland, and Nova Scotia on Magnetic Stripe and Military IDs to Bar Code.  Also fixes name ordering for NY, NM license with 4 name fields. Improved VIP/Banned database testing

 

   453CVMagUpdfromCVIV.prc.zip
(zipped PRC file) - go to www.winzip.com for free evaluation version of unzip program.
 

453CVBCMagUpdfromCVIV.prc.zip
(zipped PRC file)
- go to www.winzip.com for free evaluation version of unzip program.

         

Note: Previous versions of updaters have not been put on the web to simplify the update process.  These updater files replace previous versions and going forward only newer ones will be added to the site.

CardVisor Software Update Policy

 

Software Upgrade Option

Cost

CardVisor

Software Updater  via web download

FREE - No Charge

Upgrade  & Return

$25 Service Fee + S/H

Note: The above pricing is does not include shipping.


Software Updater via Web download

TokenWorks provides update software program that you can Hotsync and run on the Handspring Visor PDA and update the flash memory in the CardTool reader.  It takes about 60 seconds to Hotsync and update.  Then remove and re-insert the CardTool reader to launch updated CardVisor software.

Upgrade & Return

Using the Repair & Return procedure, TokenWorks will upgrade the CardVisor software in the CardTool reader.  Just send the CardTool reader to TokenWorks in the shipping container we send and we will return the upgraded product.  Note: There is no need to return the Handspring Visor. 

 

 

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